Insurance brokerage and risk management firm Integro has overtaken them in ‘lead broker’ client loyalty, according to results of Greenwich Associates’ annual industry survey.  Read more...

Disclosing medical errors to patients and apologizing for adverse outcomes is the right thing to do. That's the opinion of the American Medical Association, American College of Healthcare Executives, American Society for Healthcare Risk Management, and other patient safety experts. However, many healthcare organizations still struggle with the transparency issues surrounding medical errors. This healthcare white paper explores the basics of setting up a disclosure, apology, and early offer program and the promising results early adopters have experienced.

Integro's John Orr and Chuck Shay will present a Directors & Officers market update at Pepperdine University's School of Business and Management as part of the Corporate Directors Group West Coast Education Seminar.

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