Press Releases and News:

New York (May 12, 2010) - Results of the Greenwich Associates 2010 survey of risk management brokers released recently further validate Integro's success in creating a customer-centric alternative to the 'big-box' insurance brokerage model.

For the third consecutive year, Integro, established in 2005, has been named overall best broker for Quality across 17 different categories in the poll of Risk Managers conducted by Greenwich Associates, the financial services research firm. When asked which broker they were most satisfied with, survey respondents (683 risk management professionals) preferred Integro to the largest brokers in the industry by a significant margin.

"Integro continues to set the pace in client service, scoring phenomenally high in the quality areas of service, knowledge and expertise," said Greenwich Associates Managing Director David Fox. "Integro set the standard in such crucial categories as 'Overall Client Satisfaction,' Ability to Secure Best Pricing for Clients,' 'Obtaining Desired Levels of Coverage,' Objective Evaluation of Underwriters and Carriers' and, of great significance, 'Clients Likelihood to Recommend.'"

Greenwich Associates noted Integro also scored top marks for its ability to "Analyze changing needs, emerging exposures and evolving risk transfer requirements."

Integro President and CEO Peter Garvey said of the survey results: "We were confident the marketplace needed and would appreciate a firm that could compete with the biggest rivals in product and service offerings and would set new standards for providing personal, customized client service. This polling of professionals, who are closest to the process, clearly indicates risk managers affirm our founding premise and value what we bring to the marketplace."

Greenwich Associates' Fox added, "An overwhelming 82% of clients polled in our latest survey would recommend Integro to customers. In addition to Integro's overall customer service and ability to secure best pricing, clients specifically recognized the firm's innovative and proactive problem solving, its strength in coordinating claims processing with carriers, thought leadership and consulting services, and by a huge margin, satisfaction with Integro's online platform."

The 2010 Greenwich Associates Broker Quality Index (BQI) reveals the overall level of quality delivered by U.S. business insurance brokers, as determined by the results of interviews with 683 corporate risk managers. Companies included in the research have annual sales of at least $500 million, and most interview participants are the key decision makers for their companies' insurance purchases. Participants are asked to name the insurance brokers and carriers used by their companies and to rate the quality of these providers in a range of product and service categories. In the study, the most important drivers of client loyalty are overall service quality, price/value and a broker's ability to understand client needs.

About Integro
Integro is an insurance brokerage and risk management firm designed to serve organizations with complex risks. Repeatedly praised and awarded for dedicated client service, Integro's industry-leading brokers operate from offices worldwide. Its headquarter office is located at 1 State Street Plaza, 9th Floor, New York, NY 10004. 1-877-688-8701. www.integrogroup.com


Editorial Contact:
Betsy Van Alstyne
Integro
Tel: 212-295-5445
betsy.vanalstyne@integrogroup.com