Personal Information includes any factual or subjective information about an identifiable individual, such as name, age, gender, identification numbers, income, ethnic origin, evaluations, credit reports, and medical records. Personal Information does not include the name, title, business address or business telephone number of an employee of an organization.
Integro may collect Personal Information for the purpose of providing risk management and insurance services to our clients. The risk management services provided may include analyzing client risks, preparing submissions to the insurance markets, communicating with clients, processing transactions, including premium payments, assisting with legal and claims adjustments.
We will only use Personal Information in a reasonable manner. Integro discloses this information only to authorized employees of insurance markets and other vendors for the purpose of performing risk management and insurance services on behalf of our clients, or as permitted or required by applicable law.
We may collect a variety of information in the performance of risk management and insurance services including but not limited to information clients provide on application forms, claims histories, driving records, police reports, employment information, medical and health information, financial information, and other underwriting information as requested by the insurance markets.
Your knowledge and consent of our collection, use and disclosure of your Personal Information is critical. Integro provides risk management and insurance services to corporate clients, institutional clients, and to individual or personal lines clients. For corporate clients, express consent of individual employees is generally not feasible or necessary in most circumstances. Nevertheless, Integro will rely upon your voluntary disclosure of any such Personal Information in applications or in other underwriting information as consent for our collection, use and disclosure of such Personal Information for the purpose of providing risk management and insurance services. For personal lines clients, appointment of Integro as the Broker of Record is your express agreement and consent to collect, use and disclose Personal Information for the purpose of providing risk management and insurance services. Please note that withholding or withdrawing consent for us to collect, use and disclose Personal Information may not allow Integro to provide risk management and insurance services on your behalf.
By supplying the necessary information involving employees of commercial clients, the customer acknowledges that you are also in compliance with the Privacy Laws of your country.
Any Personal Information we retain is secured by three types of safeguards: (1) physical measures, such as locked offices and filing cabinets, (2) technological safeguards, such as passwords, encryption and firewalls, and (3) organizational controls such as limiting access to Personal Information on a 'need-to-know' basis, training and confidentiality agreements.
The specific types of safeguard utilized will depend upon the sensitivity, amount, extent of distribution, format of the information, and type of storage.
Integro is committed to the accuracy of any Personal Information it collects, uses and discloses. As such, clients are requested to keep us informed about any changes to their Personal Information that may be material to the risk management and insurance services we provide.
To gain access to your Personal Information, for further information, to file a complaint about our handling of Personal Information, or to withdraw your consent for us to collect, use and disclose your Personal Information, please contact our Chief Compliance Officer or Privacy Officer as follows:
Filing a complaint in Canada - contact the Privacy Officer at Integro (Canada) Ltd. or Office of the Privacy Commissioner of Canada at 1-800-282-1376 during business hours or www.privcom.gc.ca
Click here for Personal Information Question/Request Form - Canada
Click here for Personal Information Question/Request Form - USA
While we make every effort to secure information within our control, no method of delivery is absolutely secure and any communication may be accidentally or deliberately intercepted by third parties.